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FAQs

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FAQs

Frequently Asked Questions

If an apartment appears on our website, it is available for rent. Our site is updated in real-time, so once a unit is leased, it will be promptly removed. For current availability, please visit the “Apartment Search” page.

Absolutely! As long as the apartment is vacant and available to show, we can arrange a Facetime or Skype tour, or even show the unit to a local friend on your behalf. You can schedule this through our website.

To list your property with us, simply contact our property management team via phone or email. We’ll guide you through the all the listing process, including property evaluation.

Our team conducts a comprehensive market analysis, considering factors such as location, property condition and current market trends. This ensures we set a competitive and fair rental price for your property.

Yes, we offer 24/7 emergency maintenance services to address urgent issues that arise outside of normal business hours, ensuring tenant safety and property preservation.

We recommend property owners carry landlord insurance, which covers property damage, liability and loss of rental income. We can provide guidance on the appropriate coverage based on your property type and location.

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We offer comprehensive property management services, including tenant screening, property maintenance and financial reporting. Our goal is to ensure your property is well-maintained and profitable.

We conduct regular property inspections to ensure the property is well-maintained and to address any issues early. Inspections are typically done quarterly, but can be adjusted based on the property and owner preferences.

Tenant complaints and issues are managed promptly and professionally through our online portal or direct contact. Our team works to resolve problems quickly to maintain tenant satisfaction and property condition.

Our fees are competitive and based on the services provided. We offer a detailed fee schedule during the initial consultation, which includes management fees, leasing fees and any additional services required.

Yes, we have a team who can assist with buying or selling properties. We provide market analysis, property evaluations and negotiation services to ensure a successful transaction.

Yes, we offer flexible management plans that allow property owners to handle certain aspects of the property themselves. We can customize our services to meet your specific needs and preferences.

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